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Become a volunteer

Volunteering at the Liverpool Women's Hospital 

Here at the Liverpool Women's Hospital (LWH) we know how important it is to make our volunteers feel welcome, supported and valued in their roles to ensure that all our volunteers have a positive experience.

Our volunteers help deliver services and projects throughout the organisation in a variety of roles. They bring a diverse range of experience, skills and knowledge and they are an amazing group of people who, not only, enjoy making a difference but are essential to improving our patients journey and supporting staffs wellbeing. 

If you would like to join our amazing group of volunteers and make a difference to the experience of our patients, their families, and support our staff, please get in touch, we would love to hear from you.

We have various volunteering opportunities that suit all abilities, from ages 16, and we welcome applications from people of all walks of life.

We understand that some of you are considering careers in Health and Social Care, and we aim to provide you with knowledge, experience and insight into the workings of the NHS, achieving this through volunteering in clinical areas and working alongside support staff and clinical staff. Therefore, those interested in pursuing a career in health and social care are given opportunities to broaden their experience through volunteering in Meet and Greet, and Antenatal Clinic before transferring to the Volunteer Responder Role if clinical area experience is what's desired (you can find details of these roles further down the page). 


The majority of our volunteering opportunities are subject to medical clearance (including evidence of immunity to measles and rubella), DBS check and two references. The recruitment process usually takes between 2-3 months to complete; therefore we only consider applications from individuals who intend to volunteer for a minimum of 4 hours per week, for at least 6 months.

Getting Started:

Firstly, attend one of our monthly Group Informal Chats. At these group sessions we talk about volunteering opportunities at the Liverpool Women’s Hospital, and what qualities and skills you could bring to enhance our patients’ and visitors’ journey, along with what you hope to gain from the experience. To book a place on a Group Informal Chat and for more information email or call 0151 702 4368 and leave a message, stating your name, phone number and reason for the call.

Welcome to our New Quarterly Volunteer Newsletter (March-June 2023)

Read what our amazing Volunteering team have been up to.

  • Volunteer of the Season/Long Service Awards
  • Volunteer of the Year
  • Honeysuckle Team
  • Volunteer’s Week
  • Bestest Buddy & Welcome New Starters 
  • Your Impact
  • Welcome to the Patient Experience Team
  • Help force National Awards 
  • What’s New!
  • Thank You’s

Click here to view Newsletter


Click on the video to learn more about Volunteering at LWH: 


Please click on each of the opportunities below for more information and to find out what's available:

  • Meet & Greet



    Can you spare 4 hours each week, are you enthusiastic, eager to help others, aged between 16 and 100+ and have good communication skills? Yes! Then we would love you to join our Volunteer Meet and Greet Service at the Liverpool Women’s Hospital.

    The Meet and Greet service core hours are: Monday to Friday, between 9am and 5pm.

    The majority of our volunteering opportunities are subject to medical clearance, DBS check and two references. The recruitment process can usually takes between 1-3 months to complete; therefore we can only consider applications from individuals who intend to volunteer for a minimum of 6 months.

    First thing to do is attend a Group Informal Chat. At these group sessions we talk about volunteering at Liverpool Women’s Hospital, and what qualities and skills you could bring to enhance our patients’ and visitors’ journey, along with what you hope to gain from the experience.

    To book a place on a Group Informal Chat and for more information:

    Telephone/Text 07773621381 / 07971105745


  • Shop Assistant



  • Volunteer Responder Role

    LWH specialises in the health of women and their babies. Our Hospital represents some of the most outstanding expertise and experience in this field.

    We are always looking for friendly confident and helpful people to join the volunteering service at LWH. We now have vacancies to become part of the Volunteer Responder team. As a Volunteer Responder you will engage with patients as part of a large multi-disciplinary team of nurses, doctors and therapists. Although the role is non-clinical, you would have a key part to play in providing the hospital with additional resource for supporting and assisting with non-clinical tasks such as chatting to patients, distributing meals, making drinks and running errands for staff and patients.

    Here at LWH we put patients first and this new all-encompassing Volunteer Responder role ensures they have the best possible experience. Some of the duties include,

    • Check n Chat rounds (ward areas only) to identify patient need and offer support i.e. comfort, refreshments,
    • Monitor and action requests for help from within the centralised Volunteer Hub - deploy volunteers as necessary.
    • Befriending: spending time with patients who for example: Have few visitors; Are based in side rooms; Have cognitive impairments or suffering from delirium; Have post-operative restricted movement
    • Supporting patient’s during mealtime


    The type of personal qualities we are looking for include:

    • Being a good listener
    • Excellent communication skills
    • Demonstrate resilience and calmness
    • Being reliable and committed
    • Time to commit to the families at LWH

    Please consider joining our friendly team and make a difference to our patients and families.

    Candidates must be aged 18+ and available to complete the full training and induction programme.

    This role is subject to two suitable references, health clearance (including written evidence of immunity to Measles and Rubella), DBS disclosure and involves working without supervision.

    We are only able to consider applications from candidates who can volunteer for a minimum of four hours per week for at least six months.

    To initiate the recruitment process, you will be required to attend one of our virtual (video-call) group informal chats via Microsoft Teams (link to join is emailed a week before the meeting).

    Please email to book a place on our next group informal chat.

    If you are unable to connect to Teams or require support please call 079711057445 or 07773621381 for assistance.


  • On Call Volunteer Chaplain / Visitor


    The hospital Chaplaincy Service seeks to build a relationship of trust through compassionate presence and thereby offer help and support to a diversity of people.

    Such support might focus on the emotional or spiritual adjustment to illness, or a search for meaning and purpose during illness. 

    The service also aims to help in crisis situations, including family/relationship issues as well as bereavement care. 

    Chaplains work alongside other health care professionals collectively and collaboratively to provide psycho-social-spiritual services for patients and families. 

    Chaplains possess a particular understanding of the relation between faith, illness, and the emotional and mental conflicts that arise.

    A chaplain seeks to motivate and initiate meaningful use of each individual’s beliefs and attitudes in the management of their problems.

    The chaplain’s role is supportive, serving as a guide to the psycho-spiritual needs of the staff and patients.



    Chaplaincy Volunteers Visitors play a very special role in helping the Chaplaincy team at the hospital build up relationships with patients and staff.  We welcome volunteers from all faiths and training is provided.

    If you would like to know more about these roles please contact the hospital Chaplain, Christine Dickinson.


    Please note Christine working days at the hospital are Tuesday and Thursday.

  • Antenatal Clinic (ANC)

    The hospital offers a comprehensive range of specialist antenatal services and clinics. The team is multidisciplinary and combines leading Consultants, Specialist Midwives & Nurses and other clinicians i.e.  Ultrasonographers.

    Our ANC clinics at the Liverpool and Aintree Hospital site receive valuable support from our volunteers.

    By ensuring patients have checked in at Oupatients Reception, asking patients to provide a urine sample and ensuring the patients are sat in the correct waiting area reduces delays and patients missing their appointments.

    This role is extremely valuable and the volunteers play important role in the smooth running of the clinics!

    We're looking for volunteers aged 16+ from all walks of life to help at either the Liverpool Hospital (Crown Street) site or Aintree Hospital (Longmoor Lane) site. No experience is required as full induction and training will be provided.

    See home page for full details on the recruitment process. 

    The clinic times are:

    Monday to Friday, between 9am and 5pm

    Please contact us if you would like to offer your support or would like more information:

    TEXT or EMAIL quoting 'ANC AINTREE' (to help at the Aintree site)

    TEXT or EMAIL quoting 'ANC LWH' (to help at the Liverpool site)

    Mobile: 07971 105745  /  07773 621381


  • Post Room Volunteers

    Our Post Room volunteers work with the Post Master to help distribute the mail and and collect outgoing mail from the ground floor departments at the Liverpool Women's Hospital.

    Micheal has learning difficulties and has delivered the mail to clinics and departments at the hospital for over 10 years. 

    This is a very sociable role that would suit people from all walks of life. No previous experience necessary as support, full training and induction will be provided on commencement in post.

    If you would like to become a Post room Volunteer, are aged 16 and over, can spare 2 to 3 hours weekdays please get in touch.

    Current shifts available:

    • Monday 9.30am
    • Thursday 9.30am
    • Friday 9.30am

    Contact the Volunteer Services Team to get involved or for more information:


    Text/Call 07971 105745 / 07773 621381









Call us

0151 702 4368

Email us

Volunteers newsletters