Latest updates as Liverpool Women's gradually returns to normal
Please remember that although access to the hospital is gradually returning to normal, COVID-19 restrictions remain in place. As well as following the advice below please also check our COVID-19 Information Hub for additional information before attending at: https://www.liverpoolwomens.nhs.uk/covid19/
Updated at 10:30am Thursday 2nd December 2021
- The main entrance area of the hospital is now open along with the patient car cark.
- When arriving at the hospital you will be permitted to come inside to wait prior to an appointment. Please be aware that to manage congestion inside the building, access will be restricted to patients and only those permitted to be with them (such as a birth partner or carer). This policy will be followed strictly unless any other exceptions have been discussed in advance with a member of staff from the relevant service/team. Anyone not permitted to enter will need to remain outside.
- The Mobile Police Station located on the hospital site and the increased Security presence will remain in place for the time being. The presence of both are being reviewed regularly as the site gradually returns to normal.
- Our services are running as close to normal as possible so please attend Liverpool Women's as planned unless you are contacted to advise you otherwise. There is some minor disruption to how some of our services are running at the moment but be assured that you will be contacted by someone at the hospital if there are any changes to your appointment.
- Patient parking will be re-opened on the hospital site from 4pm today (Monday 29th November 2021) but you can still access our overspill car park on Mulgrave Street (off Upper Parliament Street).
- Visiting access to the hospital is still restricted until further notice. Families of babies on the Neonatal Unit are asked to contact the unit to discuss access.
- Birth partners are permitted to attend the hospital for all parts of the pregnancy journey including scan appointments. Partners attending Maternity Base MUST book their visit via 0151 708 9988 ext 4064.
- Once patients and visitors are onsite you will not be permitted to leave and re-enter the building. You must stay for the duration of your appointment once inside.
- Please expect some delays entering the hospital building when you arrive as these latest changes take effect.
Contact information in an emergency about your care
If you require urgent medical advice please call:
- Emergency Room - 0151 702 4140
- Early Pregnancy Assessment Unit (EPAU) - 0151 702 4140
- For appointments - 0151 702 4352
If you are concerned during your pregnancy click here.
Support and advice for anyone affected by recent events
When you have been involved in, or affected by, a traumatic incident you may experience distress. This is normal and we are here to support you. Here are the ways you can get help:
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We would like to hear about your experience at LWH during the incident if you were affected by it to allow us to review our response and how we handled it. To provide your feedback or to talk to us for support if you were affected by the incident, please contact our Patient Experience Team on 0151 702 4353 or email PALS@LWH.NHS.UK. Our team are contactable Monday to Friday 9am - 5pm.
- There is a dedicated support leaflet from GOV.UK for anyone affected by a terrorist incident. Click Here to access the leaflet.
- The Peace Foundation is on hand to provide support and you can contact them on 0808 168 9111 (24/7). You can visit the Peace Foundation website here: https://www.peace-foundation.org.uk/
- You can also contact Victim Support by calling them free on 0808 168 9111 or by visiting their website at: https://www.victimsupport.org.uk/
- Samaritans offer emotional support and a safe place to talk at any time. The number is 116 123 and is free to call from any phone. You can also visit their website at: https://www.samaritans.org/ or email jo@samaritans.org
- The Centre for Anxiety Disorders and Trauma (CADAT) at the South London and Maudsley NHS Foundation Trust (SLAM) has been commissioned by the Home Office to provide clinical mental health support, specifically for those affected by terrorism. Support can be provided at any time after an attack, for anyone across the UK. SLAM can also refer those affected to local or specialist psychological support services, where required. You can contact the clinic directly on survivorsofterrorism@slam.nhs.uk or by telephone on 0800 0902371.
- If you have been a victim of, or affected by, any form of Hate Crime, please visit the website below for help and advice on how to deal with it. You can also contact your Neighbourhood Police Team on phone number 101 or Liverpool Direct on 0151 353 4003 to report it: https://www.stophateuk.org/merseyside/
We would like to say thank you for the co-operation and support of our patients, visitors and staff who have been impacted by this incident. We would also like to say thank you to Merseyside Police, Merseyside Fire & Rescue Service and all other emergency services who have supported the Trust.
Please keep visiting this page on our website for any further updates.
For urgent patient queries only please contact our main switchboard number on 0151 708 9988.