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Coronavirus (COVID 19) – Information Hub


We have set up a dedicated Covid-19 Information Hub to keep you updated with the latest advice and guidance as well as details of any restrictions we have in place at the hospital.

Please click here for more information

Coronavirus (COVID - 19) Information Hub

Liverpool Women's NHS Foundation Trust is well prepared to deal with the impact of Coronavirus (Covid-19) and we are working closely with our local and national partner agencies to ensure our patients, public and staff remain safe.

We realise that this is a worrying time for you and your families. Therefore we have developed our Covid-19 Information Hub to keep you updated with the latest advice and guidance as well as details of any restrictions we have in place at the hospital.

Please scroll below to select an item from the menu for the latest information.

As this is a fast-moving situation the information contained in this hub may change at short notice. Please keep visiting this section of our website at regular intervals to stay up to date on any new announcements.

  • How our services are currently affected

    This is a fast-changing situation. Please keep visiting this page where we will announce any changes to the way our services are operating. 

    Unless you are advised otherwise, your existing appointments will be going ahead as normal. If there is any change to this the Trust will contact you in advance to let you know. 

    • Maternity services: Reinstatement of home birth service.

      Following the recent decision to temporarily suspend our home birth service we are delighted to announce we will be reinstating the service with immediate effect.

      Our Community Midwives will be contacting all women who are booked in for a home birth to inform them of the reinstatement of this service and to support them in their birth choices.

      Please note, it is our priority to keep all women and babies in our care safe during the Covid-19 pandemic, therefore we will continue to monitor the situation weekly.

      Please keep checking our website/COVID-19 information hub for updates. 

      Information reviewed: 16.42 Tuesday 5th May 2020 

    • Fertility services: for the latest updates on fertility services and how they are resuming following recent temporary closure due to Covid-19 please visit The Hewitt Fertility Centre website.

    • Community Midwifery: clinics are still running, however patients are advised not to bring any family members with you to the GP Surgery, Children’s Centre or Hospital during this time.
    • Gyane Emergency Department: Telephone triage line introduced for Gynaecology Emergency Department.

      As a result of the increased requirement for social distancing we will be implementing a telephone triage line for the Gynaecology Emergency department from 1pm Wednesday 25th March.  

      If you think you need to attend the emergency department then please contact 0151 702 4140, where you will have a telephone call with a clinical member of staff. The staff member will ask you a series of clinical questions and if needed will arrange an appointment to be seen in the department.   

      You will not be able to enter the Emergency department unless you have been given an appointment by a member of the clinical team. If you arrive at the hospital without an appointment you may be asked to contact the emergency number.

      Please be assured that  there is no change to the ambulance service. if you are being transferred to hospital  in an ambulance following a 999 phone call.

    • Gynaecology Elective Activity: From the 1st June Liverpool Women’s Gynaecology started to recommence some of it’s elective activity. This will be a phased approach with patient attendance/ appointment numbers restricted to ensure social distancing measures and other safety measures in relation to Covid-19 are adhered to within the hospital. The hospital will contact you in advance of your outpatient or inpatient appointments being scheduled as part of this phased re-opening of our elective services.

    • Oncology: Our cancer clinics and surgery will continue to run and there are no plans at present to step down or suspend these services. Every measure is being taken to ensure that critical cancer care continues to be delivered in the safest and most efficient way to protect our patients and our staff during this difficult time.

    - We will be conducting follow-up clinics via telephone or virtually wherever possible.

    - Necessary face-to-face appointments will be structured into a one-stop model as far as possible, to minimise time spent on the hospital site.

    - Cancer surgery lists may change at short notice due to the pressures arising from COVID-19. Our appointments team will be in contact should this affect you.

    If you were due to attend for a cancer appointment, you will be contacted directly with further details of what this means for you.

    If you are due to attend for an appointment or for surgery, our team will contact you the day before your appointment for COVID-19 screening. If you have symptoms, or are self-isolating as a member of your household has symptoms, then we will reschedule your appointment for when you are well again and able to attend hospital. This is to ensure your safety and wellbeing, as well as that of our staff and other patients.

    • Termination of Pregnancy: The Bedford Centre is currently running a primarily telephone-based service. If a scan or a face-to-face appointment is required, this will be advised in your telephone consultation.

      If it is determined that you need to attend in person, then unless you are under 16 or need a carer unfortunately your support person will need to wait outside the hospital building. This is to minimise the number of people coming in and out of the building.

      The primary option offered for termination of pregnancy will be outpatient medical management. What this means for you will be discussed in your telephone consultation.

    To make an appointment, please contact the British Pregnancy Advisory Service (BPAS) on 03457 30 40 30.

    A Information leaflet for patients undergoing early medical termination of pregnancy is available here to download



    • The Liverpool Centre for Genomic Medicine: The Liverpool Centre for Genomic Medicine is working hard to ensure that for all patients, that it is appropriate for, we offer a telephone or virtual clinic appointment during the Covid-19 pandemic. However, many of our patients will need to be seen in person and those patients will receive a letter to let them know that their appointment will be arranged once we are able to offer face to face appointments again.

    For patients with rare diseases there is some excellent information leaflets available from the charity Unique: and from the British Society of Genomic Medicine:

  • Visiting restrictions in place

    All but essential patient visiting is currently suspended across the Trust - with the exception of the Neonatal Unit - until further notice, in response to the Coronavirus (COVID-19) pandemic.

    We appreciate that the following measures are strict and will impact on families at an already difficult time. However, the safety and wellbeing of our women, babies, visitors and staff is of paramount importance. We ask everyone to respect these measures and work with us to keep people safe. Staff across all areas will do everything they can to support women and families to stay connected. We appreciate your co-operation, understanding and support at this time.

    Please also be aware that this is a fast-moving situation and further changes to our visiting policy may be introduced at short notice. Please check this webpage regularly for any further changes.

    Maternity Visiting Policy
    Visiting on the Induction Suite and post-natal areas including Maternity Base has been suspended. Unfortunately this does include birth partners whilst women are undergoing induction of labour. The nominated birth partner will be contacted once labour commences or when transfer to the labour/delivery area is required, with the nominated birth partner accompanying women within a labour/delivery area.

    Only one named nominated birth partner will accompany women within our Maternity areas during labour/delivery. The birth partner will be asked to leave the hospital at the point of transfer to a postnatal area. Unfortunately, there will be no further visiting permitted, which includes the birth partner.

    Birth partners are no longer permitted to accompany women to any clinic appointments both in the hospital and in the community. This also includes attendances for Maternity Assessment Unit and any ultrasound scans that are required.

    We understand that this will be difficult for women and birth partners. We would like to stress that even in instances where the birth partner and woman live at the same address, this still poses an unnecessary risk to our other women and our staff who need to keep delivering our vital services under increased pressure due to the impact of COVID-19. Our priority at the moment is to have as few people as possible on the hospital site at this time.

    This has been a very difficult decision, but we would like to assure you that this is with the best interests of our families in mind and we will do everything we can to accelerate a safe and speedy discharge so that mums and babies are discharged home as quickly as possible. We will also do all we can to help families stay connected in other ways. 

    Neonatal Visiting Policy

    Visiting restrictions on the Neonatal Unit for both parents was lifted on 15th May 2020.

    However, restrictions remain in place for siblings and other family members visiting the unit and this is unlikely to change for the foreseeable future. We do realise this may be upsetting for some but it is paramount that we keep our babies, families and staff  well and protected from Covid-19.

    We also need to highlight that visiting restrictions currently remain in place across other areas of the hospital including our maternity services. Therefore should mother and/or baby move to another area of the hospital from the Neonatal Unit such as Maternity Base, the visiting restrictions that are in place there at that time will remain.

    To ensure that we continue to maintain the highest standards of infection control we need to ensure  that you as parents fully understand the precautions you must take to help us maintain these standards so we can keep visiting open for parents. Parents will be asked to read and sign a declaration form to reflect this when entering the unit for the first time.

    Gynaecology Visiting Policy
    All visiting has been suspended for Gynaecology patients on the Gynaecology Unit and for clinic appointments, including our Bedford Clinic. The only exception to this will be for any patients receiving palliative care or at end of life and in these circumstances a member of staff will discuss visiting options with family members.

    No child policy
    Children are not permitted to attend the hospital site for any visiting or to accompany anyone to appointments.

    Children are only permitted to access the hospital site if they are a patient with an appointment.

    Please do not attend the hospital unless you are the patient, birth partner or parents of a baby on the Neonatal Unit
    Please do not attend the hospital unless you are the patient, the birth partner or the parent of a baby in the neonatal unit.

    This means that children and friends/family members will not be allowed to stay in areas such as main reception during visiting times. The only person permitted entry to the hospital during visiting is the individual visiting a patient. Members of staff across the Trust have been made aware of this policy and anyone attempting to access the hospital who is not visiting a patient will be asked to leave or will be refused entry entirely.

    Any families or patients who wish to receive support from a member of our Chaplaincy Team will be able to access this but please make arrangements with a member of staff on the ward/unit so this can be arranged in the safest way. 

    Social Workers/Carers/Advocates/Community Staff

    Any patient requiring visitation from external NHS staff or partner agencies will need to be contacted directly. If face to face visitation is unavoidable please contact the Trust Safeguarding Team on 0151 702 4181 (during office hours), out of hours please contact Switchboard 0151 708 9988 and ask to be put through to the bleep holder for the division you require (Maternity / Neonatal etc).

    Any professional meetings required (discharge meetings, strategy meetings etc) need to be co-ordinated through the Trust Safeguarding Team in a timely manner as possible.

  • What to expect as a patient when you arrive

    When you arrive at Liverpool Women’s Hospital you will notice a few changes are in place to protect you and our staff.

     Please ensure that when you arrive:

    • You enter through main reception, here you will be greeted by a Healthcare Support Worker (HCSW) between the hours of 8am and 4pm, 7 days a week.
    • You follow the two metre distance rule.
    • You confirm to the HCSW the purpose of your visit and answer the following questions before being directed to your appointment:
    • Have you been diagnosed with Coronavirus Covid-19 in the past 14 days?
    • Do you have any of the following symptoms:
      • A new continuous cough?
      • A high temperature?
      • Recently lost your sense of smell and/or taste?
    • Have any members of your household had any of the above symptoms in the last 14 days?
    • You follow the appropriate advise given to you depending on your answers to the above questions.
  • Current guidance

    Stay alert

    We can all help control the virus if we all stay alert. This means you must:

    • stay at home as much as possible
    • work from home if you can
    • limit contact with other people
    • keep your distance if you go out (2 metres apart where possible)
    • wash your hands regularly

    Do not leave home if you or anyone in your household has symptoms.

    Click here to read more about what you can and cannot do.

    Click here to read more about safe social distancing.

    Click here to read more about how to stay safe outside your home.

    Do not leave home if you or someone you live with has either:

    • a high temperature
    • a new, continuous cough​
    • loss or change in sense of smell or taste

    For the latest guidance, visit the Government or NHS websites.


    Sources of information for people who are shielding

    Updated 30 May 2020

    First Published: 2 April 2020

    Guidance for people at highest clinical risk

    NHS England will no longer be hosting Frequently Asked Questions for people at highest clinical risk from Covid-19.

    This is to help ensure that people are always clear where to go for the latest information, as the Government updates its policies. For the latest guidance please visit the following sources:

    GOV.UK – for the latest updates on shielding guidance from Public Health England, as well as information on the Government support offer for those on the Shielded Patients List (SPL).

    NHS.UK – provides patient-facing information on health services and medical conditions.

    NHS Digital – for detailed information about the Shielded Patient List and the method that has been used for identifying people who may be clinically extremely vulnerable to Coronavirus.

    NHS Volunteer Responders - the NHS is also providing further support to those at highest clinical risk via the GoodSam App and NHS Volunteer Responders.

    People who are shielding can request support from the NHS Volunteer Responders by calling 0808 196 3646 between 8am and 8pm. This service will not replace any local voluntary referral schemes already established but will complement these.

    01 June 20

  • Maternity Services - Information for women and birth partners

    We would like to provide you with as much information as possible about our current situation regarding our maternity services.

    We understand that this is a worrying time for everybody and we hear your concerns about how care will continue to be provided throughout your pregnancy, birth and subsequent care for you and your baby. There is no evidence that pregnant women are more likely to contract COVID-19 than anyone else, and there is no evidence to suggest that they would develop more serious complications than any other person.

    You will continue to receive antenatal and postnatal appointments. Some of these consultations maybe completed virtually in order to promote social distancing. Your named community midwife will contact you regarding any changes.

    It is important that you attend all of these appointments unless you are advised differently by us to ensure we can continue to monitor you and your baby’s health and wellbeing. You will be contacted directly by the midwife or by the hospital if your appointment is required to be rescheduled

    If you are experiencing symptoms of Coronavirus but are otherwise well and in self isolation (new continuous dry cough and/ or a temperature over 37.8 ◦C) please contact the Maternity assessment unit via the hospital switchboard on 0151 708 9988, and choose option 2 to speak directly to a midwife who will be able to provide you with individualised advice which may include rescheduling your appointment to facilitate safety of mothers and babies. Maternity teams are used to helping women and families who contract viruses during pregnancy

    We remain committed to supporting all birth options; including homebirth, Midwifery Led Unit and main Delivery Suite. If you already have a planned induction of labour or an elective Caesarean section this will go ahead as scheduled.

    Remember that accessing healthcare is a valid reason to leave your home

    The government’s core message is #stayathome, #protecttheNHS, #savelives. BUT the government is also clear that accessing healthcare IS a valid reason to leave your house.

    Call us immediately if you have abdominal pain, bleeding or your baby’s normal movement’s change or you have any other worries.

    Our hospital is well prepared to look after you and your baby and our staff are following strict infection control measures in line with government guidance to make sure that you are protected. This includes wearing protective clothing including facemasks. Please do not let this worry you, it is to protect you and them.

    If you have urgent concerns about your baby’s health it is very important that you call us straight away. We will be able to advise whether or not you need to come and see us. You should also continue to come in for your antenatal appointments and scans.

    We have taken the difficult decision to stop visiting other than for birth partners during labour/delivery, and this has been done to allow us to observe social distancing. Waiting areas have had some chairs removed and some appointments have been rescheduled to reduce the amount of people in any area at one time. 

    General advice

    All our maternity staff are always here to help, and are available for advice and support whenever you need it.  We will endeavour to provide you with the most up to date information relating to pregnancy and birth.                                             

    For further information please follow the link to the joint guidance from the Royal College of Midwives and the Royal College of Obstetrics and Gynaecology

    Baby Lifeline have also produced three posters for advice and support during and after pregnancy. Click here for information on pregnancy, birth and after-birth support during Covid-19.

    Reinstatement of home birth service.

    Following the recent decision to temporarily suspend our home birth service we are delighted to announce we will be reinstating the service with immediate effect.

    Our Community Midwives will be contacting all women who are booked in for a home birth to inform them of the reinstatement of this service and to support them in their birth choices.

    Please note, it is our priority to keep all women and babies in our care safe during the Covid-19 pandemic, therefore we will continue to monitor the situation weekly.

    Please keep checking our website/COVID-19 information hub for updates.  

    Information reviewed: 16.42 Tuesday 5th May 2020

    Advice for women attending scans

    We have received a number of enquirers from women asking if they can record their scans on a smart phone or arrange for a video call with their birth partner due to the restrictions in place not permitting them to attend in person.

    We completely understand why this is important but unfortunately we can not give permission for this as we are required to follow the Society of Radiographers and British Medical Ultrasound Society Guidance which states;

    • First and foremost, a scan is a clinical examination. The sonographers fully appreciate the bonding that parents develop during ultrasound imaging but the clinical aspect of the examination is our priority in these difficult times. Sonographers should not be distracted in any way.
    • Being distracted significantly increases the risk of a loss of concentration by the sonographer and a subsequent misdiagnosis including those of fetal abnormality. Being filmed in any context is distracting.
    • Patients undergoing antenatal scans are required to lay in a neutral positions to be able to obtain diagnostic imaging. Various positions have been trialled that patients would need to be in to be able to film the scan / themselves and it is apparent this causes undue twisting and tensing of the abdominal muscles making the scan near impossible.
    • Confidential information is held on the scan machine screen and within the scan room and the inadvertent sharing of this cannot be mitigated against if filming is allowed.
    • During the pandemic, international advice is to reduce the number of people and equipment within 2 meters of the ultrasound machine, to limit the chance of virus contamination to you and your baby or other parents and staff, so we are unable to have phones’’

    We know that this will be disappointing and because of this we are currently making all printed scan photographs FREE of charge. In addition, if you choose to find out the gender of your baby at your anomaly scan the sonographer will be able to write this down and keep it in an envelope so you can open it and share that special moment with your partner.

    Birth Registrations

    The General Registry Office has issued an instruction across the country that all birth registrations should be deferred due to the pandemic.  The birth registration team based at LWH has therefore been suspended until further notice.  Women should therefore be directed to review the Liverpool City Council Website:  for further instructions and updates on the current situation.  Please avoid contacting our Registry office direct.   Please note that the lack of a birth certificate will not prevent the baby being registered with a GP or for the parents to claim any benefits or support.

    Liverpool City Council would like to thank you for your support in this matter.

    Postnatal advice

    Click here for a Patient Information Leaflet on caring for you and your new baby during the COVID-19 pandemic.

    Maternity Contacts

    If you require urgent assistance or advice you can contact the Maternity Assessment unit via the hospital switchboard on 0151 708 9988, and choose option 1. The Maternity assessment unit is open 24 hours per day, 7 days per week.

    If you have any concerns regarding your pregnancy or baby that are non-urgent please contact your community midwife between the hours of 08:30- 16:30 alternatively you can contact the Maternity Assessment unit via the hospital switchboard on 0151 708 9988, and choose option 2.

    Advice for Birth Partners

    On attendance to the maternity unit, all birth partners will be asked whether they have had any symptoms which could suggest COVID-19 in the preceding seven days. If the onset of these symptoms was seven days or less ago, or they still have symptoms (other than persistent cough), they should be asked to leave the maternity unit immediately and self-isolate at home.

    Can I attend the hospital with my partner when she is giving birth?

    We do have some restrictions on visiting hours; however, we appreciate that the birth of a baby is an important life event and we are encouraging all birth partners who currently have no symptoms of COVID-19 to attend during labour and for the birth. Birth partners are asked to remain by the woman’s bedside and not to walk around the ward/hospital. You will be given clear guidance on what is expected of you if your partner requires care in the operating theatre (e.g. for Caesarean section).

    Should I attend if I have had household contact with a person with symptoms?

    Current government advice is that anyone who has been in contact with a household member with possible symptoms of COVID-19 should self-isolate for 14 days, even if they do not have symptoms themselves

    If you are a birth partner and are within the 14-day isolation period, provided you have no symptoms yourself, we welcome you to attend for the labour, birth and for a short period after the birth. After the birth you should leave the maternity unit, go straight home and continue your period of self-isolation. We would ask that you wear the mask provided to you and we will advise you about how to use this.

    If you have any symptoms of possible COVID-19, you should be at home. If you are in the 14 day self-isolation period it is very important that you advise us of this before coming to the unit.

    What visiting restrictions are there for birth partners?

    To reduce any unnecessary risk of transmission to mums, babies and staff we are restricting visitors, including birth partners, at all times apart from labour and birth. This includes during the induction of labour process and preparation for elective caesarean section. If you partner is admitted for planned induction or for a caesarean section you will be called to attend once labour has started or transfer into theatre is ready to take place. Visiting is also restricted in some other situations, for example, assessments of possible signs of labour e.g. waters breaking but no contractions. You could be asked to wait until a decision has been made about admission, before coming into the unit yourself. If your partner is in early labour, admission may not be necessary.

    What will happen if I have symptoms of COVID-19 or develop them after my partner has been admitted in labour?

    It is essential that you advise a member of our staff if you develop:

    · A high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)

    · A new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)

    If you develop symptoms, we will ask you to return home and self-isolate We appreciate that this would be extremely disappointing and hope that you understand the importance of taking these measures. We strongly advise that you identify an alternative birth partner who can take your place, just in case you do start to develop symptoms.

    We would really appreciate your understanding at this difficult time.

    If you have any queries about these restrictions ask to speak to a senior member of the midwifery team.

    Useful Links

    NHS England Maternity Leaflets:

    Coronavirus: Planning your birth 

    Coronavirus: Parent information for newborn babies

    The following maternity leaflets are also available in ten languages:

    Coronavirus: Planning your birth

    Coronavirus: Parent information for new born babies

    Coronavirus: Looking after yourself and your baby in pregnancy

    Available to download here:

  • Virtual information sessions

    Maternity Services


    Multiple Pregnancy

    The Multiple Pregnancy Team parents information evening will be cancelled for the foreseeable future.

    Breastfeeding Workshop 

    Due to social distancing our breastfeeding workshop is now available in video form. You can view the video here:


    Ask Alice videos

    Use of mobile devices during ultrasound examinations: 

     Initial arrangements around induction of labour:

    It is important to still attend your routine appointments unless stated otherwise:

    What happens if there are complications following birth:

    Visiting restrictions:

  • Further information and links

    Latest advice 

    As you will appreciate, updates and advice relating to COVID-19 are likely to change at regular intervals. This page will be updated as required to signpost to the latest information. The following is a summary of the latest advice from Public Health England. 

    • As of Friday 20th March 2020, schools have closed until further notice along with all bars, restaurants, cafes, gyms and many other businesses or establishments such as cinemas and theatres. This is to tackle coronavirus as effectively as possible through social distancing.
    • For Public Health England's guidance on social distancing which is available in different languages click here

    For the most accurate and reliable advice please refer to the following information resources listed below. Liverpool City Council, local NHS organisations, and Public Health England are also providing the latest local updates and advice through dedicated social media pages on Twitter and Facebook. Click on the links above or search @COVIDLiverpool on both platforms to follow regular updates.

    1. Coronavirus: Planning your birth
    2. Coronavirus: Parent information for new born babies
    3. Coronavirus: Looking after yourself and your baby in pregnancy
    • Available to download here


    Sign Health have created a web page with the daily COVID-19 updates from the Government in BSL. Click here to view.

    BSL Health Access enables the provision of immediate, on demand access to British Sign Language (BSL) interpreters for communication with Deaf people in health settings free of charge during the current Coronavirus situation. You can access it by clicking here.

    Covid-19 information videos in 11 languages

    Click here for information videos in 11 different languages on essential advice, hand washing and spotting the signs of Covid-19.

    Other support

    ADDvanced Solutions Community Network have a new, online offer to support children, young people, families and professionals in the Liverpool area. Click here to find out more.

  • Contact Us - Family Liaison Service

    We know that now is a very difficult time for the women, patients and families who are accessing our services and we understand that you will have many concerns relating to coronavirus (Covid-19). To support you to overcome some of the challenges that have impacted on Liverpool Women’s services, such as the restricted visiting currently in place, we have launched a dedicated Family Liaison Service to hopefully help make things a little easier for you.

    Our Family Liaison Service is here to address any concerns women and patients have before coming into hospital, as well as helping families and friends to keep in touch when you are separated. 

    The Family Liaison Service consists of members of our Patient Experience Team, who will also have access to a number of clinicians who are on hand to provide any general advice, support and reassurance. 

    As well as offering general reassurance and advice before you come to hospital, you can also speak to the team to let them know of any assistance you require, or issues you have that may be made more difficult without having a friend or family member to support you while you are with us.

    When you are receiving care at the hospital, you can contact the team if you have any questions or queries. You can also contact the team if there is any assistance you need during your stay and we will endeavour to help you to get the support needed. Your friends or family can also contact the team to pass on any messages if you encounter any difficulty keeping in touch directly.

    Put simply, the Family Liaison Service is here to try to help with anything that will make your experience at Liverpool Women’s as comfortable as possible at this difficult time and if we can help you we will do our upmost to do it.

    You can contact the team any time online if you have any worries or questions and the team will be available to respond between 09:00 – 17:00, Monday to Friday. There will also be members of the team available intermittently on Saturday and Sunday. 

    You can contact us in the following ways:

    Phone 0151 702 4353 (if you have to leave a message then the team will get back to you as soon as they can)


    You can also contact us via the Trust’s Facebook and Twitter accounts, your messages will be passed on and a member of the team will get back to you as soon as possible.