Liverpool Women’s Hospital has received its Gynaecology inpatients survey results for 2020, receiving an overall rating of ‘better’ in comparison to other Trusts in 6 of the 9 eligible categories of the survey. This shows Liverpool Women’s to have performed among the best Trusts in the country across a range of categories.
A National Inpatients Survey is conducted each year looking at the experiences of over 73,000 NHS patients who received care in NHS hospitals between May - November 2020.
Of the 9 categories where an overall rating was published for the Trust, Liverpool Women’s overall scores were ‘much better’ compared to other hospitals in 2 categories and ‘better’ in a further 4 categories. Across all categories the Trust was rated either better or in line with other NHS hospitals across the country.
Liverpool Women’s scored particularly well in a number of areas of feedback including; being admitted into hospital, confidence and trust in doctors, care provided during operations and procedures, the support given when leaving the hospital, and the overall care and treatment provided.
Marie Forshaw, Chief Nurse and Midwife at Liverpool Women's said: "This is a fantastic achievement for the Trust and reflects the hard work and dedication of our staff to provide the very best care to women and their families, particularly during the last two years which have been extremely challenging for everyone.
"We are extremely proud that we achieved ‘much better’ and ‘better’ ratings compared to other Trusts across the majority of categories within the survey, in particular questions related to the care and compassion shown by our amazing staff. This is another example of what makes Liverpool Women’s a special place. Of course we also strive to be even better in the future and we know there are a small number of areas we can improve on - we look forward to focussing on this as well as celebrating where we have done extremely well.”
Thank you to those who took the time to complete the survey.
Full details of the Liverpool Women’s report are available on the CQC website HERE (Trusts are listed A-Z).