Liverpool Women’s NHS Foundation Trust has been awarded Health Tech Team of the Year 2023/24 at the recent HTN Now Awards.
In July 2023 Liverpool Women’s became the first in the UK to implement a brand new Electronic Patient Record (EPR) system, MEDITECH Expanse. Internally this was branded as ‘digiCare’ bringing all systems together that staff use to access patient records.
The legacy EPR system, MEDITECH Magic was implemented back in 1996 and no longer met the changing digital demands of the Trust. This was a huge change which resulted in a journey that involved all staff, at the centre was a dedicated Clinical Digital and Programme Team who led the successful delivery of the implantation with the primary focus on patient safety and the clinical processes involved.
Matt Connor, Chief Information Officer at Liverpool Women’s NHS Foundation Trust said “I am so proud of the team for their hard work and dedication in delivering the new EPR system. It would have not been possible without the expertise of all individuals involved ensuring the system met the required standards for our patients. We will continue to work together to make it even better.”
A number of new processes were established in many areas to allow staff to work more efficiently. Workshops and drop-in sessions were held throughout the implementation and an extensive training programme was delivered. A bi-weekly newsletter was shared to keep staff and teams up to date was well as a dedicated microsite that was developed as a central resource. A whatsapp group was also established over the transitional weekend as another way of keeping staff informed.
Since go-live changes are still happening as the Trust continues to optimise the new system for the better of patients and staff processes.