MOBILE PRIVACY STATEMENT
Version 1 March 2021
The privacy of all of our Users (staff) is very important to us (the Trust). When you, as an
App-user, use the Service the App-Publisher (Microsoft Azure) process your Personal Data.
This Privacy Statement describes how we safeguard and process your Personal Data. We
recommend you to read it carefully.
1. What is stated in this Privacy Statement?
Parties inform you in this Privacy Statement about:
- The kinds of Personal Data processed;
- Permissions;
- The purposes for which Personal Data is processed;
- Where the Personal Data are processed;
- The security measures in place to protect Personal Data;
- Limits of responsibility concerning third parties;
- Viewing, changing and deleting your Personal Data;
- Changes to this Privacy Statement;
- What to do if you have any questions or remarks.
2. The kinds of Personal Data processed
A. Personal Data by using our Service
In order to improve the Service, we use anonymous Data. This information will not go public
through the Service.
B. Automatically generated information
Like most other websites and online services, the App gathers and process automatically
generated information about how you use the App. The information gathered includes your
IP-address and/or a unique device ID.
If you specifically opt-in, the App may collect your geo-location information. In any event, you
can block geo-location collection trough the settings of your mobile device.
If you specifically opt-in to permit access and collection of information from your social
network account, then your basic personal information in your social network account will be
collected (such as your name and email address) as well as your social network user id (but
not your password) and parameters related
to the posts you shared through the App. Please refer to the social network’s privacy policy
for more details on how you can set the privacy preferences of your account to control the
information that may be accessed and retrieved.
This also occurs with regard to the automatically generated information about how you use
the App This kind of information helps us to better understand how the App is used, and how
we can improve the Service to suit the need of you as a user. If you enable the user
authorisation features inside the App, the following additional information will be stored:
• Name;
• Email address;
• Age range (optional);
• Gender (optional);
• Phone number (optional);
• Additional profile information returned by an external provider such as Facebook or
LinkedIn.
To provide the App-owner (the Trust) with information about the usage of the app we are
also collecting the following (anonymous) information:
• The moment you open the app;
• The blocks you've opened inside the app and the amount of time you've spend in this
block;
• Actions such as music playback, opening URLs etc.
• The moment you leave the app;
Note: if the user authorisation features are enabled we can link the anonymous information
to you once you login.
C. Specific information
We may ask you to engage in certain activities via the App, such as for example loyalty-card,
newsletters, advertising, however we will not ask for any personal information.
3. Permissions
In general and for specific functionality built in the App, our service ask for Permissions.
These Permissions are asked from the App user when the App is downloaded from the store
and / or when a specific functionality is used.
4. The purposes for which Personal Data is processed
A. Purposes - to enable you to use the Service;
- to keep you updated with relevant information about our Service;
- to improve and/or customise the Service;
- to identity you/or customise the Service;
Parties processes Personal Data for the following purposes:
- to identify you and to prevent fraud;
- to provide support;
- to pass your Personal Data to third parties, if you requested us to do so or if we are
legally obliged to do so.
B. Transmission of Personal Data to third parties
We do not sell, trade, or rent your Personal Data to third parties without your prior consent.
We may provide “aggregated anonymous data” about the usage of the Service to third
parties for such purposes as well, as it deems to be appropriate. “Aggregated anonymous
data” is data that cannot be traced back to you and which therefore does not count as
Personal Data. For instance, we may use aggregated anonymous data to better understand
how Users use the Service.
In the event that we are transferred to a third party, or that we merge with a third party, or
undergoes a re-organisation, your Personal Data may also be disclosed and/or transferred
to that third party. This third party will have the right to continue to use Personal Data and
other information that you provided to us.
We may disclose your Personal Data where it is believed, in good faith, that it is necessary
to comply with a court order, ongoing judicial proceeding, criminal or civil subpoena, or other
legal process or request by law enforcement authorities or to exercise its legal rights or
defend itself against legal claims.
5. Where are the Personal Data processed?
The Service is provided by using hosting services of Microsoft Azure, in the US Area. The
Personal Data processed by App-publisher may be transferred to, and stored on, servers
maintained by Microsoft Azure located in or outside a country in the UK such as the United
States of America.
Microsoft adheres to the principles of the EU-U.S. and Swiss-U.S. Privacy Shield
frameworks, although Microsoft does not rely on the EU-U.S. Privacy Shield Framework as a
legal basis for transfers of personal data in light of the judgment of the Court of Justice of the
EU in Case C-311/18.
You agree to this transfer and processing outside the UK. App-publisher will take all steps
reasonably necessary to ensure that your Personal Data is treated securely and in
accordance with this privacy policy. For more information about Microsoft Azure and the EUUS Privacy Shield look at https://privacy.microsoft.com/en-GB/privacystatement
6. What security measures are in place to protect Personal Data?
The security of your data and that of other Users is very important to us. We have
implemented technical and organisational measures to protect your Personal Data against
loss or any form of unlawful processing. We implemented the following measures: protection
of our servers by firewalls, SSL connections and encryption of sensitive data. This list is not
exhaustive.
7. Limits of responsibility concerning third parties
Our Service may contain services and products offered by third parties, and/or hyperlinks to
the websites or services of partners, advertisers and other third parties.
We the Trust have no control or influence over the content, websites, or services of these
third parties. Different privacy policies may apply to the use of third-party websites and
services. This Privacy Statement only relates to Data which have been obtained by the Trust
through your use of the ‘the App’ for its own purposes. We the Trust do not accept any
responsibility or liability for the content, practices or operation of third-party websites and
services.
8. Viewing and deleting Personal Data
You may send a request to access or delete the personal information collected through your
use of the App, by contacting us via email. You may be asked to provide additional
information to verify your identity.
Is can be done by emailing infogovernance@lwh.nhs.uk
9. Children’s privacy
Personal information about children is not knowingly or intentionally collected.
10. Security
Measures are implemented to secure your personal information, to minimise the risks of
damage, loss of information and unauthorised access or use of information. However, these
measures are unable to provide absolute information security. Therefore, although efforts
are made to secure your personal information, it is not guaranteed and you cannot
reasonably expect that the App and its related databases will be immune from any
wrongdoings, malfunctions, unauthorised interceptions or access, or other kinds of abuse
and misuse.
11. Changes to this Privacy Statement
This Statement may be updated at any time. Parties will publish any updated version of the
Privacy Statement via the Service. Parties encourage you to check this page from time to
time to be aware of any changes to this Privacy Statement and to stay informed about how
parties protect your Personal Data. You acknowledge and agree that it is your responsibility
to review this Privacy Statement periodically and familiarise yourself with any updates.
You agree to be bound by any of the changes made to this Statement. Your continued use
of the App after the changed take effect will indicate your acceptance of the amended
Statement. If you do not agree with the amended Statement, you must uninstall the App and
avoid any further use of it.
12. What to do if you have any questions or remarks
If you have any questions or remarks about this Privacy Statement, please contact us by
sending an email to infogovernance@lwh.nhs.uk
This Privacy and Cookie Statement was last updated: March 2021