Liverpool Women’s has received one of the most improved scores in the country in the Freedom to Speak Up Index Report 2020.
The report takes its data from the NHS Staff Survey and the specific questions asked relating to whether staff feel knowledgeable, secure and encouraged to speak up and whether they would be treated fairly after an incident. The FTSU Index seeks to allow Trusts to see how an aspect of their FTSU culture compares with other organisations so learning can be shared and improvements can be made.
We have been recorded as one of the top 10 Trusts with the greatest overall increase in the report – up by 4.1% for the reporting period.
Kevin Robinson, Deputy Head of Patient Experience and our Freedom to Speak Up Guardian’s was really pleased with the result. He said:
“The results are really encouraging and shows we are going in the right direction. Whilst the improvement is pleasing to see, I am still conscious that there are improvements that can be made, but this is a fantastic start to this journey. Giving people the confidence and reassurance to be able to speak up is one of my key aims as the Freedom to Speak up Guardian. This not only improves patient safety, as we can learn and improve from the concerns raised, but it is also shown to improve staff morale and Trust performance where a positive speak up culture is encouraged and supported. We continually strive to raise the profile of our freedom to speak up offering at the Trust and with the continued introduction and development of the “Fair and Just” culture model over the coming years, I am confident that this will continue to increase.”
You can view the full FTSU Index Report here.