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Liverpool Women’s rated as ‘Good’ following CQC inspection

Liverpool Women’s NHS Foundation Trust has been given a ‘Good’ rating by the Care Quality Commission (CQC) following a recent inspection and has been described as caring, effective and well-led.

The overall rating of ‘Good’ by the CQC follows a series of announced and unannounced inspections earlier this year.

Kathryn Thomson, Chief Executive at Liverpool Women’s, said: “We have received extremely positive feedback from the team of inspectors that visited the Trust. Their report picks up on the passion and enthusiasm that our staff have for the jobs they do and the people they care for, and also highlights how proud they are of the services we provide.”

Liverpool Women’s was also given a ‘Good’ rating following its previous CQC inspection in 2015, and the inspectors complimented the Trust on its continued high quality of services.

The report from the CQC complimented the Trust on its leadership and for showing a track record of steady improvement, with the risks to people who use services being consistently assessed, monitored and managed on a day-to-day basis.

Julie King, Acting Director of Nursing and Midwifery, said: “The inspection team commented on how positively our patients, both past and present, had spoken about their experiences of our hospital, and the inspectors themselves found that our staff treated patients and their families with dignity and respect.”

The Trust also acknowledged some areas for improvement. Kathryn Thomson added: “As for any organisation, there are areas that we can improve on, and we have already begun putting processes in place to make these improvements including how we can better manage the storage of some of our patient records. However the report shows that the people of Liverpool and beyond have every reason to be confident that they will receive the very best care possible should they choose Liverpool Women’s and we are proud of receiving a ‘Good’ rating from the CQC.”

England’s Chief Inspector of Hospitals, Professor Ted Baker, said: “Since they were last inspected in 2015, Liverpool Women’s NHS Foundation Trust is still rated as Good.    I am pleased to note the improvement in safety across the trust.  Safety systems, processes and standard operating procedures were reliable and appropriate to keep women and babies safe; there were enough staff with the right qualifications and skills.

“We witnessed good team working. Doctors, nurses and other healthcare professionals supported each other to provide good care.  It was encouraging to see that parents were involved in choices about their baby’s birth both at booking and throughout the antenatal period. Those we spoke with said they had felt involved in their care; they understood the choices open to them and were given options of where to have their baby.”

You can read the latest reports for Liverpool Women’s in full by clicking on this link: http://www.cqc.org.uk/location/REP01

23 May 2018

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