Accessibility statement

Liverpool Women's NHS Foundation Trust is committed to making its website as accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This accessibility statement applies to https://www.liverpoolwomens.nhs.uk/.

This website is run by Liverpool Women's NHS Foundation Trust. We want as many people as possible to be able to use this website.

Our website users should be able to: 

  • Zoom in up to 200% without problems
  • Navigate most of the website using just a keyboard
  • Navigate most of the website using speech recognition software
  • Listen to most of the website using a screen reader (such as Jaws)
  • Navigate most of the website using speech and other assistive technology built into computer and smartphone operating systems

Our website also utilises the ReachDeck accessibility tool, with this you should also be able to:

  • Text-to-speech: click on or select any text to hear it read aloud
  • Translation: translate content into over 100 languages
  • Text magnification: enlarge text and hear it read out loud
  • MP3 generation: convert selected text into an MP3 audio file
  • Screen mask: reduce glare with a tinted mask
  • Web page simplifier: remove clutter from the screen. Display only the main text
  • Picture dictionary: displays pictures related to text selected on the page

We also strive to make the website text as easy as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

Compliance status

Liverpool Women's NHS Foundation Trust is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

We aim to review accessibility annually and when we make major changes to the website. We strive to address any known issues as well as provide further improvements where possible.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons:

  • Text content on pages may not follow the correct heading level order, which may cause issues for screen readers
  • Not all PDF documents fully conform to the 2.2 AA standard. Known issues are:
    • WCAG 1.4.3 Contrast (Minimum)
    • WCAG 2.4.2 Page titled
    • WCAG 1.3.1 Info and Relationships

Accessibility Roadmap and Timeline

We are actively working to improve the accessibility of our website to ensure it meets the Web Content Accessibility Guidelines (WCAG) 2.1 AA standard.

Planned improvements and timeline:

  • 2026: Implement fixes for identified issues.
  • Ongoing: Monitor accessibility using automated tools and manual spot checks.

  • 2026: Target date for full WCAG 2.1 AA compliance across the site.

We’re committed to continuous improvement and will update this timeline as work progresses.

Preparation of this accessibility statement

This statement was prepared on 01/04/2025.

The accessibility statement has been prepared based on a government-conducted accessibility audit of our website. This audit assessed our compliance with the Web Content Accessibility Guidelines (WCAG) 2.2 at the AA level. The evaluation identified several areas requiring improvement, and we have since been working to address these issues to enhance the overall accessibility of our digital services. The findings and recommendations from the audit have guided our ongoing efforts to ensure a more inclusive and user-friendly experience for all visitors.

In addition to this, we conducted our own accessibility audit across the main templates used throughout the website. This included automated scans using both Google Lighthouse and the Axe accessibility tool, as well as manual checks based on the recommendations provided by Lighthouse. This approach allowed us to identify and address a broader range of accessibility issues.

Feedback and contact information

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we are not meeting accessibility requirements, then we welcome your feedback using the methods provided below:

  • Calling us on 0151 708 9988
  • Use the contact methods listed against the most relevant location on our contact page - https://www.liverpoolwomens.nhs.uk/contact-us/
  • Informing a member of the appointments team when you are booking an appointment with us
  • Informing reception staff when you arrive in the clinic or the Emergency Department
  • Tell the receptionist or nursing staff when you visit the hospital

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

 

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