Once a referral has been made, you will receive a letter asking you to contact the Liverpool Centre for Genomic Medicine to make an appointment through one of our clinic coordinators. You will not receive an appointment without contacting us first. Depending on the reason for your referral, you will be offered an appointment either in a telephone clinic, a video clinic or a hospital clinic. When you receive your appointment letter, please study it carefully for details of your appointment location and time.
Your partner, relative or friend is welcome to accompany you at your appointments. If you have hearing difficulties or your first language is not English, we can arrange for an interpreter to be present.
On occasion, student clinicians may be present for training purposes. If you would rather they weren’t, please notify a member of staff. If for any reason you cannot attend your appointment, please contact the department referenced in the appointment letter. We can then arrange another date for you and offer your original appointment to someone else.
Please note: Anyone failing to attend an appointment or who cancels more than once will be discharged back to their referring clinician. This does not affect your right to request a future referral to our service.
